FAQ

Questions and Answers

Frequently Asked Questions

All prices are per room per night.

You can check in between 15:00 and 23:00. If you need to check in later, please contact us.

Check-out on the day of departure is until 10:30 AM on weekdays and until 11:00 AM on weekends. You can always inquire at reception about the possibilities for a late check-out.

With a flexible rate, you can cancel free of charge up to 48 hours before arrival. If you cancel within 48 hours, we will charge you for the first night.

With a non-refundable rate, you pay the total amount of the stay at the time of booking, and in case of cancellation, you will not receive a refund.

Breakfast is not included in the price. We offer a breakfast buffet with an extensive assortment for both hearty and light eaters.

A double room has 1 double bed, and a twin room has 2 single beds.

You can park unlimited and free of charge at Enkhuizen station. Walking distance to the hotel is 200 meters.

Our staff is always willing to carry your luggage to the hotel.

This is not possible in all rooms, which is why it’s upon request. The cost of an extra bed depends, for example, on the age of the child.

Pets are not allowed in the hotel rooms.
We do not consider guide animals as pets and they are allowed, provided it can be demonstrated.

For fire safety reasons, it is not permitted to charge e-bike batteries in hotel rooms. We kindly ask you to hand in the battery at reception. Our staff will ensure that the battery is charged in a suitable and safe location.